support

For any questions or difficulties in using this site, please open a ticket. We will answer you there soon. 

Technology Info

  • Free VPN
  • The Chrome extensions listed below can assist you in accessing foreign websites such as Youtube.com and gamil.com from China.

Meet the Technical Requirements

Personal Capability Requirements

All coursework and assignments are to be computer-generated. Course assignments are to be submitted within the Moodle site. This will be easier if you use a computer, laptop, or tablet that is compatible with Microsoft Office 365. Please use the latest versions of Google Chrome or Firefox as your browser. While there aren't any minimum specifications, it is recommended that you run the latest version of iOS for Macs and Windows 10 for PCs. 

Students taking an online course are required to be proficient with the following basic computer skills.

  • Knowledge of common computing terms
  • Proficient with basic computer skills
  • Familiarity with the operating system environment
  • File management

Save files to a computer and other devices such as flash drive, CD-ROM, DVD
Locate saved files
Identify different file types
Save files in different formats, ie. Word document, Rich Text Format

  • Ability to download and install computer programs such as

Adobe Reader
Adobe Flash
Adobe Shockwave
Java
Software programs specific to coursework

  • World Wide Web

Basic knowledge of various browsers, ie. Chrome, Firefox
Navigating the web
Conducting information searches on the web

Hardware Requirements

The following are minimum system requirements to take an online course.

  • 4th gen Intel Core i5-4310M Processor (2.7 GHz) equivalent or higher
  • 4 GB or more RAM
  • SVGA monitor with 256 MB video RAM or higher
  • Sound card and speakers
  • Windows 10 or later OS version
  • Hard drive with a minimum 250MB free space
  • Internet capable
  • CD-ROM or DVD drive
  • Printer

Software Requirements

The following are minimum system requirements to take an online course.

Web Browser Requirements

Moodle is compatible with any standards-compliant web browser. 

Desktop:

  • Chrome
  • Firefox
  • Safari
  • Edge

Note: Moodle 3.10 does NOT support Internet Explorer 11.

Safari 7 and below has known compatibility issues with Moodle 3.10.

Mobile:

  • MobileSafari
  • Google Chrome

This website detects your browser. These browser details may help support teams to troubleshoot your issues.

For the best experience and optimum security, we recommend that you keep your browser up to date. 

  • Use the latest version of Chrome or Firefox
  • Allow third-party cookies
  • Enable JavaScript
  • Disable pop-up blocker

Internet Service Requirements

Students taking online courses require an Internet service that provides a reliable connection with little to no downtime. If you are unsure about Internet providers in your area, contact your local cable, telephone, or computer dealer for a list of reputable Internet service providers. Instructors will not accept your Internet Service Provider being unavailable as an excuse for a late assignment.


Last modified: Sunday, August 27, 2023, 7:37 PM