Student Services and Technical Support

Computer, Laptop, or Tablet: All coursework and assignments are to be computer-generated. Course assignments are to be submitted within the NU Learn course site. This will be easier if you use a Dell computer, laptop, or tablet that is compatible with Microsoft Office 365.

The following browser recommendations and settings should improve your experience using Moodle and ensure access to the activities and tools in your Moodle course sites.

Browser Versions
Moodle will operate using the browsers listed below, but typically runs best in the latest versions. Chrome or Firefox are the preferred browsers for use with Moodle.

• Chrome
• Firefox
• Safari for Mac
• Microsoft Edge

Legacy browsers with known compatibility issues: Internet Explorer 10 and below, Safari 7 and below

You may find it helpful to have more than one browser installed on your computer. If you run into problems using Moodle, moving to another browser may resolve your issues.

Required Browser Settings
The following browser settings should be selected:

• Enable Cookies
• Enable Javascript
• Do not block pop-up windows

Note: In some browsers, you can make an exception for Moodle if you don't want to use these settings for all websites.
Instructions for browser settings are available via the following links:

• Firefox help
• Chrome help
• Microsoft Edge help
• Internet Explorer help
• Safari help

Recommended Browser Add-ons
The following add-ons may need to be installed if your browser is not already configured with them:

• Java may need to be installed and enabled in your browser for features used by some Moodle courses. You will typically see a warning if you need to install or upgrade Java. Download/Check Java.
• Adobe PDF Reader and PDF browser plugin will let you view PDFs in a browser window without opening a separate program. Download Adobe Acrobat Reader. The download includes the browser plugin. To install this plugin, just follow prompts.
• Adobe Flash Player plugin for your browser will allow you to access Flash video and rich interactive media. Download Adobe Flash Player. If the most recent version of Flash Player is not working well with your browser, you can revert to a previous version.
• Apple Quicktime provides easy access to multiple audio and video formats your instructors may post. Macintosh computers come with Quicktime already installed. Windows users may also install Quicktime. Download Quicktime.